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Frequently Asked Questions

If you have any questions that are not addressed below or need a function that is not currently on the platform, please do not hesitate to reach out! Awardify is flexible, and easily adapted to your specific needs.

Submissions, Entrants and Entrant Accounts

Learn how entrants can fill out submissions within their accounts and the settings that can be applied.

Judge accounts

The judging process is intentionally kept simple, we want your judges to have an easy time reviewing and scoring submissions.

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Administrator panel and controls

We give administrators access to all settings for the awards season, letting you fully control how it runs.

Public Website

Your entrants and judges will access their accounts through a public website generated by your Awardify account settings. This website can also be used to promote your awards season.

Pricing

We have two options for setup packages and an annual subscription fee. 

Technical Details

Learn about how Awardify is built on the back-end.

Submissions

How do entrants fill out their submissions?

Your entrants will be able to create accounts through your public website, and the entry forms will be available inside these accounts. We have settings that can be applied to limit which awards categories are available including mandatory nominations or predetermined ‘segments’ (i.e. your entrant selects their location and then may only enter categories that are relevant to that location.)

Admins will see all entries and their content in the admin panel, and they can also view past seasons using a season filter in admin.

The information is all stored in the Awardify database.

Please see our resources about how to set up your entry forms and test your entrant accounts.

Why do entrants need accounts?
Having your entrants create accounts to fill out their entry forms offers several benefits. They can start an entry and save their progress to return if they are unable to complete it right away. It also gives a central point of access if the entrant is filling out forms for multiple categories.

Entrant accounts are also useful if the awards season has fees for submitting entries – the entrant can save their completed forms and pay for them all at once within their account. 

Entrants who have created accounts to enter submissions are able to use the same accounts in subsequent seasons. 

Is there a limit to the number of entries one entrant can have?
Admins have the ability to set a maximum number of entries an entrant can submit, but there is no limit by default.
What happens after an entrant submits their entry?

Entries will be visible in the entrant account and can be editted until the submission deadline. After this deadline the entry will remain visible but cannot be edited. 

All completed submissions and their contents will be visible in the admin panel for the administrators to review, as well as the judge accounts to be scored.

Can entrants copy their entries?

Currently the entrant cannot duplicate their own entries, however the Admin does have this ability. There is an option to allow entrants to download their submissions as zip files, which can help streamline the process if the entrant is submitting the same entry in multiple categories or over multiple seasons.

What if entrants need more time for their application?
Admins can provide entrants with a deadline extension that is specific to their profile. This will let the entry be updated for the amount of time specified in the extension.

Judges

How do judges score entries?
Judges will receive access to their own accounts, and within these accounts they will see all submissions in the categories that have been assigned to them. Admins will set up judging criteria for each category so when the judge opens a submission they will see the contents of the submission alongside a rubric where they can save their scores as they go. 

Scores are tallied within the admin panel so that finalists and winners can be chosen.

For more information about setting up judge accounts and scoring entries please see our Judging Process and Instructions for Judges documents.

Why do judges need accounts?

The judge accounts hold many useful features to assist in the judging process. When a judge first logs in they will see each category that has been assigned to them, along with a progress bar detailing the number of submissions in each category, how many have received scores, and how many are waiting to be judged. 

Clicking into a category will show the submissions sorted by status – unjudged entries will appear red, judged entries are green. 

Judges also have the option to leave comments for the entrants and for the admins within their accounts. 

 

Will judges see all entries in a category?
Yes, all completed entries will be visible unless an entry has been deliberately removed from the judges view by the Admin. 
Are entries anonymous to judges?
Yes, by default all entries are given an alpha-numeric code which takes the place of a name or entry title given by the entrant. This option can be turned off if it is necessary for the judges to see the names of the entrants or if anonymity is not important to the judging process.
Can a judge access the platform from a mobile device?
Yes, the whole platform has been designed to be mobile friendly.
What if a judge is unable to participate?
If it is determined that a judge is unable to score an entry, whether due to conflict of interest or any other reason, they will have the option to ‘Recuse’ themselves. Any score that they may have placed on that entry will be ignored and the admin will be notified of the recusal

Administration

Is there a place to test the platform?
Yes, here are the links:

    1. Public site: https://trycc.awardify.io
    2. Admin:
      1. user: admin@trycc.awardify.io
      2. pw: awardifydemo
      3. URL: https://my.awardify.io
    3. Entrant:
      1. user: entrant@trycc.awardify.io
      2. pw: awardifydemo
      3. URL: https://try.awardify.io/account
    4. Judge:
      1. user: judge@trycc.awardify.io
      2. pw: awardifydemo
      3. URL: https://try.awardify.io/account
How long will it take to get my account set up?
This depends on the size of the Award Show, a large, 14-category award show could take up to two weeks, with smaller events taking less time. Admins will work with our support team to ensure that every detail is in place to get your season running smoothly.
What controls do admins have over entrants and entries?

There are many controls in the admin panel that allow admins to review and update the information gathered from entrants and entries. Admins can see the list of active entrants for a season and make changes to the contact information or log in information in their accounts as needed.

Admins can also see the list of started and submitted entries and can make edits to those entries. This can be helpful if an entrant is experiencing problems or realizes a mistake after the entry deadline has passed. 

If an entry has been submitted in the wrong category admins can move the entry into the appropriate category. or, if an entry does not qualify for any award the admin can remove it from judging completely. Entrants will not be notified if their entry has been moved or removed. 

Can admins send communication through Awardify?

Yes, there are two ways that emails go out from Awardify.

There are automatic notifications set up to send information to entrants and judges at key moments in the awards process. These notifications can be customized by the admin to communicate any needed details. For example, entrants will receive confirmations once their submissions are received. A note could be added to this email promoting ticket purchase for the upcoming gala event. For a full list of notifications see our Messenger document.

Custom email campaigns can also be sent through Awardify to anyone who has an account. Recipients of these emails can be selected and filtered based on nomination status, entry status, awards category, judge status, etc. These emails can be sent immediately or scheduled for an upcoming date and time. 

Emails that entrants and judges have received from Awardify are recorded in their accounts, this way admins can confirm if the emails were successfully delivered.

Can multiple Administrators be working in the platform at one time?
Yes, you can have unlimited administrators and they can be logged in simultaneously

The Website

What is the public website for?

The awards season is set up in the admin panel and the information is automatically added to a public website. The main use of this website is to provide a place for entrants and judges to log in to their accounts and complete entry forms or score judging assignments. 

The website can also be used to promote the awards and provide further details to the public. It can be linked from the organization’s main website or social media accounts to display deadlines, cateogry descriptions or gala information. All of the setup for the website is done within the admin panel, making it an easy, no-code way to create a straightforward but attractive website. 

We have a number of documents about setting up the public website available in our resources: https://awardify.com/help-documents/

How long does it usually take to build the website?

The website is generated immediately when a new admin account is created, and the information from the admin account automatically populates into the website as details are added. There are a few additional customization options including colours, logos and fonts that can be added from within the admin panel. A simple website can be completed in less than a day’s work.

Can I preview the website before the public sees it?
Yes, when building a new season you can choose “preview” to see how the pages will look without them being live. Admins can also set the website to ‘Locked’ or ‘Password Protected’ to hide the contents from the public while the website is being set up.

Pricing

What's the difference between a set-up fee and a subscription?

The set-up fee is a one-time charge to create your account, the subscription is a yearly fee for the use of the platform.

See our pricing page for more details.

What's the difference between a basic set-up and a deluxe set-up?

If you choose a basic set-up our support team will provide you access to your account and schedule at least one training meeting so that you will feel prepared to add the details of your awards program into your account by yourself. Our team is available to answer any questions or schedule meetings as needed to ensure that everything is ready to go when your submissions open. 

If you choose the deluxe set-up our team will ask for all information, documents, or links that contain the descriptions for your program and we will add it into your account on your behalf. This is a great option if you have a large program or limited time. We will set up your categories, judging criteria, settings and public website. Typically a meeting is scheduled to walk through the setup once it is ready to ensure everything is correct and nothing has been missed. 

See our pricing page for more details.

Technical Details

What is Awardify built on?
On the backend, Awardify runs primarily on PHP 8+. It is a custom system, so it isn’t dependent on any external framework.
Does Awardify have SSO (Single-Sign-On) functionality?
SSO is an optional add-on feature that is quoted on a case-by-case basis. Contact Awardify to learn more.
Does Awardify have the ability to or plans to link to external databases?
There is an API for extracting data. If you were interested in integrating Awardify into your CRM there are likely some options available but we would need to explore that independently for every case. 

Awards Management Made Easy